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We will gladly accept return requests on most items except for footwear (size exchange only) and custom outerwear (all fur coats) within 7 days from the time of delivery!
NO RETURNS OR EXCHANGES FOR SALES ITEMS. Please allow up to 7 days transit time.
M.A SKINZ must authorize all returns prior to you sending back the goods. WE WILL NOT ACCEPT ANY RETURNS WITHOUT AN AUTHORIZED ORDER NUMBER. All returned items must be unworn, unwashed merchandise with the tags attached. Items that do not meet these criteria will be denied. Returns will be refunded in the original form of payment less the returns shipping fee, and the original shipping fee if there was one. If we receive your return past 7 days after the order delivery date, you will be subjected to an additional $25 restocking fee. Returns received past 14 days will not be accepted nor refunded, no exceptions. Please allow your financial institution an additional 7 to 10 business days to post refund amounts to your account.
Once the steps above are complete, send all returns to the address below and be sure to mark the outside of the package with your order number:
ATTN: M.A. SKINZ INC.
100-9250 avenue Du Parc
MONTÉAL, QC H2N 1Z2